This facility will continue to be booked by appointment only. Walk-ins will not be accepted and will be turned away.
In reference to MarAdmin 206/20, all Active Duty Marines, Civilians and Contractors who hold a CAC expiring on or before 31 May 2020 need to renew their cards immediately. CACs will not be issued for printed information on the CAC, such as promotions or name changes during this period. In order to maintain appropriate safety measures there will only be one ID Card Representative in the office at one time and they will only allow one customer in the office at one time. All personnel are required to use the following website to book appointments: https://idco.dmdc.osd.mil/idco/locator. All personnel issued a new CAC will be required to logon to their government workstation used for telework and connect to the MCEN network in order to cache the PKI credential that were loaded to their new ID Card prior to returning to telework. Network access to the support telework through the workstation will not be available until this action is complete.
Please note that if you have swipe access to you work locations such as the Pentagon. The ID Card Center at Henderson Hall cannot load you card with those specific permissions.
You may also visit https://www.cac.mil/Coronavirus for step-by-step instructions and eligibility.
Assistance: For questions or concerns, please contact the DEERS/RAPIDS Center at (703) 693-7152 .