The Henderson Hall ID Card Center will re-opening on 1 June 2020. It has been relocated to the 3rd floor of the Marine Corps Exchange. The ID card center will maintain the hours of 0900-1700 with the last customer being called in at 1630. In order to maintain appropriate safety measures there will only be one ID Card Representative in the office at one time and they will only allow one customer in the office at one time. In accordance with the Commanding Officer’s policy, anyone entering the Marine Corps Exchange is required to wear a mask or face covering.
In reference to MarAdmin 261/20, CAC transactions will be limited to those requiring initial issuance or reissuance of an expired CAC. Reissuance does not include information changes such as rank or name. All CAC holders with an expiration date on or before 16 April 2020 are directed to get a new card as soon as practical at a RAPIDS site. All CAC holders with an expiration date on or after 17 April 2020 will re-key the card with PKI certificates valid until 30 September 2020 using ID Card Office Online at https://www.dmdc.osd.mil/self_service.
Please note that if you have swipe access to you work locations such as the Pentagon. The ID Card Center at Henderson Hall cannot load you card with those specific permissions.
You may also visit https://www.cac.mil/Coronavirus for step-by-step instructions and eligibility.